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Free And Fast Shipping
BIYADINA.COM offers a wide range of shipping options, guarantees the best delivery times and gives big care to your demand in terms of quality, availability, packing and choosing a suitable carrier for your order
Processing time
BIYADINA.COM will ship your order within 48 hours after receiving your payment confirmation.
Transport costs
BIYADINA.COM guarantees a very competitive price that was negotiated with the carrier. Transportation costs vary depending on the country of destination, the volumetric weight of the item ordered and the rates of the carrier. The transportation costs are the responsibility of the client.
• Delivery is registered in Morocco and abroad,
• Rates, in Morocco, are mentioned ALL TAXES INCLUDED; and abroad; the rates are
mentioned EXCLUDING TAXES.
• Your delivery’s transportation cost is indicated on your bill.
Packaging
To ensure optimum safety when shipping your package, BIYADINA.COM carefully chooses the right packaging for each product according to its type and level of fragility.
Delivery time
The delivery time may vary depending on the country of destination, and can take from 48 hours to 5 business days after shipment.
In Morocco and abroad, the items will be sent in registered mail.
The possible delays do not lead to either damages or cancellation of the order or refusal to take the package.
The delivery not being provided by BIYADINA.COM, the customer gets his merchandise; via the carrier; to the shipping address on the order form.
The customer may, at its request, obtain sending an invoice to the delivery address by validating the option provided for this purpose on the order form.
When you register on BIYADINA.COM website, please make sure that you have entered a valid phone number. This number will allow us to inform you about your package delivery status and will allow the transporter to call you in case he needs to. Please fill in an address where a recipient is available to receive the package.
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Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@biyadina.com.
Easy 30 Days Returns
BIYADINA.COM offers a wide range of shipping options, guarantees the best delivery times and gives big care to your demand in terms of quality, availability, packing and choosing a suitable carrier for your order
Processing time
BIYADINA.COM will ship your order within 48 hours after receiving your payment confirmation.
Transport costs
BIYADINA.COM guarantees a very competitive price that was negotiated with the carrier. Transportation costs vary depending on the country of destination, the volumetric weight of the item ordered and the rates of the carrier. The transportation costs are the responsibility of the client.
• Delivery is registered in Morocco and abroad,
• Rates, in Morocco, are mentioned ALL TAXES INCLUDED; and abroad; the rates are
mentioned EXCLUDING TAXES.
• Your delivery’s transportation cost is indicated on your bill.
Packaging
To ensure optimum safety when shipping your package, BIYADINA.COM carefully chooses the right packaging for each product according to its type and level of fragility.
Delivery time
The delivery time may vary depending on the country of destination, and can take from 48 hours to 5 business days after shipment.
In Morocco and abroad, the items will be sent in registered mail.
The possible delays do not lead to either damages or cancellation of the order or refusal to take the package.
The delivery not being provided by BIYADINA.COM, the customer gets his merchandise; via the carrier; to the shipping address on the order form.
The customer may, at its request, obtain sending an invoice to the delivery address by validating the option provided for this purpose on the order form.
When you register on BIYADINA.COM website, please make sure that you have entered a valid phone number. This number will allow us to inform you about your package delivery status and will allow the transporter to call you in case he needs to. Please fill in an address where a recipient is available to receive the package.
-
Return policy & Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@biyadina.com.
Cancellation Policy
Cancellation Policy
At Biyadina Store, we understand that sometimes you may need to cancel your order. Our cancellation policy is designed to be fair and reasonable for both you and us.
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Cancellation before shipment If you need to cancel your order before it has been shipped, please contact us as soon as possible. We will do our best to accommodate your request. If your order has not been shipped, we will cancel it and issue a full refund to the original payment method.
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Cancellation after shipment If you need to cancel your order after it has been shipped, please contact us immediately. We cannot guarantee that we will be able to cancel your order, but we will do our best to help. If we are able to cancel your order, we will issue a refund to the original payment method, minus any shipping and handling fees.
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Cancellation of custom or personalized orders Custom or personalized orders cannot be cancelled once they have been placed, as these items are made specifically for you. If you need to make changes to a custom or personalized order, please contact us as soon as possible and we will do our best to accommodate your request.
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Refunds Refunds will be issued to the original payment method within 5-7 business days of the cancellation. Please note that it may take additional time for the refund to appear on your credit card or bank statement.
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Contact Us If you have any questions or concerns regarding our cancellation policy, please contact us at contact .
Please note that Biyadina Store reserves the right to change this cancellation policy at any time without prior notice.
Byadina Support team
AI GROUP . BRAND NAMDE : BIYADINA R.C : 138697 - ICE : 002290249000001 - I.F : 37569204
Biyadina® - Perpetually Authentic Bâtiment N° 220 Lotissement40160 Marrakech
Call us:05243-73285
Email us:contact@biyadina.com